IMPROVING ONLINE GAMING
Online gaming is full of people, and people aren’t always very nice. In the heat of an exciting game, players sometimes erupt into verbal abuse, racism, sexism, and even death threats. The toxicity of the online environment has been implicated in depression, anxiety, physical violence, and suicide.
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ANALYZING AFFINITY DIAGRAM
Our observations and interviews revealed the following key user requirements:
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Users need to learn how to play without being abused or causing problems for other players.
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Users need to be matched up with other users that they enjoy playing with.
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Users need for toxicity to not exceed the enjoyment they get from playing the game.
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To analyze the data we collected, we constructed the affinity diagram.
PERSONA
