Any Time Clinic
OVERVIEW
Good health requires access to healthcare services, yet rural area people face barriers in getting good health treatment. In some areas, there are less number of doctors available for a larger population. In more remote villages, patients have to travel for long-distance even for basic treatments. This leads to more spread of disease over the area and more number of deaths per year. Our research revealed the bad condition of healthcare services in villages and this led us to our concept of healthcare kiosk.
User Scenario:
You are a resident of a very poor village located in the deserted regions of a country. Your village people face a lot of health issues due to the very low doctor-patient ratio and the lack of medical facility. Also due to the lack of pharmacy centers the villagers cannot continue their medicinal doses. You are also facing some health issues since a couple of days and decide to visit the
“Without health life is not life; it is only a state of languor and suffering – an image of death.”
-BUDDHA
BACKGROUND STUDY
The Need
According to Global Health Observatory (GHO) data by World Health Organization
16 Countries have less than 1 Physician / 20,000 inhabitants
THE CHALLENGE
Provide health support where Doctor/Patient ratio is low
THE CONTEXT
Understanding the Problems
Location : RURAL
Transport : HARD
Connectivity : LOW
Literacy : LOW
FEATURES
The Key Points
Patient-Doctor Interaction
Provide Medicines
Provide Basic Testing
Video Calling
Doctors Prescription
Patient previous records
Prescribed Medicines
Weekly dosage dispensing
Basic medical instruments
Testing process video
Basic medical checkup
THE PROCESS
How does it work?
THE PRODUCT
Kiosk Design
Medical equipment storage
Equipment access doors
Prescription
Blood Pressure Checker
Wheelchair accessible seating
Pills Storage
Screen & Webcam
Swipe
Document scanner
Handle
Pill dispenser outlet
THE PRODUCT
Functioning
Medical Devices
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Doctor grants permit.
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Device comes down.
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Doctor explains.
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Tutorial is played.
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After use, device is retracted into self cleansing storage.
Medications
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Medications are stored as per dosage
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Upon verifying prescription
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Medications are dispensed.
FUNCTIONING
The Process
SCAN ID
VIDEO CALL
WITH DOCTOR
USE MEDICAL
EQUIPMENTS
GET MEDICINES OR PRESCRIPTION
SCAN ID
The user can confirm their identification either by scanning their fingerprint or by scanning their id. This helps in pulling out the previous medical history of the patient, which is stored in the cloud.
VIDEO CALL WITH DOCTOR
The patient can interact with a doctor through a video call. During this call, the doctor enables access and advises the patient on how to use different medical equipment available in the kiosk if required.
USE MEDICAL EQUIPMENTS
Equipment are only accessible only after the doctor grants access to the user. After use equipment is retracted to its original position. The results are displayed on the doctor's screen.
GET MEDICINES OR PRESCRIPTION
After the checkup, doctor allocates user the appropriate medicines. There is an option of giving only the prescription if the medicine is not available currently. And the patients can refill the medicines or take medicine by using the prescription.
DESIGN THEORY
Cognitive Load
Since there is a high chance that the user is non-tech friendly, it is ideal to make the application that requires low cognition load to increase the usage among all types of population.
NON-TECH FRIENDLY
LOW COGNITIVE LOAD
EASY USE
USER TASK FLOW
Lowering the Cognitive load
